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Credit Card Processing with eCommerce Pro, Inc.

eCommerce Pro, Inc. Privacy Policy

(Updated June 1, 2009)

eCommerce Pro, Inc. (EPI) collects certain confidential information from its customers (and potential customers) through the application process. EPI maintains and uses such customer information as set forth in this privacy policy:

  • EPI is committed to protecting customer information in each of its merchant transactions.
  • EPI does not sell customer information to third parties.
  • EPI does not share customer information with advertisers or marketers who wish to market their products to you.
  • You do not have to take any action or instruct EPI to keep your information confidential.
  • EPI uses commercially reasonable efforts to safeguard customer information.
  • EPI maintains the procedure and technology described in this privacy policy.

EPI's corporate mission is to be a trusted source of service and reliability for its customers. EPI is dedicated to these principles. 

How eCommerce Pro, Inc. Protects and Uses Customer Information

  • EPI safeguards the security and integrity of customer information.
  • EPI limits access to customer files to those officers who have a business need to know and access such information.
  • EPI maintains policies and procedures to secure physical access to its confidential customer information, including:
  • Locking down its physical files;
  • Maintaining a professionally monitored alarm system at its facilities where confidential customer information is stored;
  • Shredding all discarded customer information;
  • EPI requires its independent contractors and third party vendors who provide services to EPI to adhere to strict privacy standards;
  • EPI uses technological means (including back up files, offsite secured storage of electronic files, firewalls, and encryption schemes) to protect against unauthorized access or alterations of confidential customer data.
  • EPI collects and maintains customer information as part of the EPI application process. EPI collects information about merchant business and its owners/operators from a variety of sources, including:
  • Information provided to us via the EPI application and other required forms;
  • Information EPI receives from third parties that the merchant business authorizes it to contact, such as the merchant’s trade, banking, and landlord references regarding credit history; and
  • Information EPI receives from third party credit and background reporting agencies whom it contacts to verify merchants’ credit history and general background information.
  • EPI does not share customer confidential information with third parties.
  • EPI does not provide confidential customer information to third party advertisers or marketers.
  • EPI does not provide confidential customer information to credit bureaus and/or credit reporting agencies.
  • EPI will promptly notify a merchant business in writing or by telephone if EPI suspects that there has been a breach of confidentiality regarding confidential customer information.

The policies and practices described in this disclosure are subject to change, and any such changes will be communicated to eCommerce Pro, Inc. merchants and published on the eCommerce Pro, Inc. website. Please contact us at (949) 335-5589 if you have questions regarding this policy.